We Have Moved Office

The Apostille Service are pleased to announce that we have succesfully moved into our new office. The new location is just a few hundred meters from our old address in the centre of the city.

Having completely refurbished our new office we are now settled in our new home and continue to process all documents as quickly as possible. Customer service has not been affected and we continue to answer all of your enquiries by phone, email and online chat. Please send all new orders to the following address.

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Coronavirus - Impact on Delivery Times

As of January the 23rd the authorities in Wuhan, China have imposed a city-wide quarantine due to the outbreak of the Coronavirus. As a result, there are expected to be transport restrictions for both imports and exports in Wuhan, the surrounding regions and potentially China as a whole.

This will likely impact return delivery time scales for both our DHL and international airmail services for items being sent to China. The extent of this remains to be seen. Please bear this in mind when sending your documents to us and also when asking for your order to be returned to China.

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Apostille Service - Christmas Opening Times

The run-up to Christmas is often a busy period for the Apostille Service. Many customers contact us trying to legalise documents before the holiday closures begin. We recommend all customers submit documents to us as soon as they can. The Foreign & Commonwealth Office, solicitors, embassies and other government offices will all close for statutory holidays and many do not reopen until the New Year. 

Below you will find more information on our services and estimated processing times.

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What is a Certified Translation?

When presenting documents overseas the need for a translation will often arise. Not all translations will be accepted at face-value and different authorities overseas will stipulate how they expect a translation to be prepared.

In many cases we are asked if we can provide a ‘certified’ or ‘official’ translation. The meaning of this is contentious as different translation systems exist in countries with different legal frameworks.

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Who can Issue the Apostille?

When applying to legalise a document with the apostille for the first time it can be confusing as to who can actually do this. It is a common misconception that the apostille can be issued by a solicitor, a notary or a registrar. Whilst such individuals may claim to be able to do so this can be misleading.

The UK apostille is issued by the UK Foreign and Commonwealth Office. Any individual or organisation obtaining the apostille for a given document will ultimately be submitting this to the FCO.

Foreign and Commonwealth Office

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